Tracking and Fleet Management

According to recent research, almost two-thirds of service organisations are now using location-based applications to help manage and track their service teams out in the field.

Traditionally tracking and fleet management systems have been used to improve service levels by monitoring employees and their behaviour to drive efficiencies, and whilst to a great extent they still are the technology is there for the benefit of your fieldworkers as well.

Through effective route planning, realistic job scheduling and the monitoring of lone workers, tracking solutions can provide greater confidence in the working practices being operated, offering greater security and the ability to support engineers by having the evidence to prove when they arrived on site, how long they stayed at a particular job and what time they left.

Overall, the most successful service companies are those that use the information and data provided by tracking and fleet management systems constructively and by doing so the real benefits are seen by both the field operatives and their managers.

Alongside the leading tracking & fleet management providers, SME attracts over 100 exhibiting companies showcasing the very latest solutions for maximising every area of your field operation. 

• Service Management Solutions 
• Workforce Optimisation & Scheduling 
• Mobile Communications
• Handheld Devices & Mobile Computers 
• Service Parts Logistics
  

Wherever you are in terms of service strategy and whatever improvements you are trying to achieve SME 2008 will help you get their faster and more effectively. It's Europe's biggest gathering of field service solutions and industry expertise – view the full exhibitor list