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Seminars

SME 2007 – where content is king

An optimised business recognises the needs of all stakeholders - customers, workforce and boardroom. Offering the flexibility to anticipate future direction and the ability to adapt to ensure a successful and sustainable future. That is today’s biggest service strategy challenge. Making it happen is the operational challenge.

The Service Management Europe FREE seminar programme probes these issues and will provide answers which you can apply to your operation. The programme is presented by thought leaders with real-business case studies. Invaluable expertise easily accessible and for FREE. And our guarantee: no vendor pitches. This is peer-to-peer; for the industry by the industry.

Places are limited so register NOW and reserve your place.

Wednesday 24th October 2007

Sponsored by: SolarvistaSolarvista

Theatre 1: Strategic Service
10.30 Register for session
11.15 Register for session
Benchmarking Service - exclusive report
Steve Downton
Downton Consulting
14.15 Register for session
15.00 Register for session
Improving mobile worker communications
Martin Giel
SouthEast Water

Sponsored by: ByBoxByBox

Theatre 2: Operational Service
10.30 Register for session
12.00 Register for session
e-Government and the mobile workforce
Laura John
Dudley Metropolitan Borough Council
14.15 Register for session
The PDA is dead!
Andy Fox
Advanced Peripheral Systems


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