Workforce Optimisation & Scheduling

With factors such as reduced headcount, varying locations and tight SLAs to deal with, intelligent scheduling and management of staff ‘in the field’ can ensure your workforce’s productivity is at its highest.

Matching a number of engineers, with the right parts, in the right location, all while optimising time, can have huge implications on cost if the process isn’t seamless, and using the latest intelligent diagnostics or scheduling software can co-ordinate and manage your workforce more effectively.

At SME you will locate many products to help you increase the speed of reaction time while maintaining a top level of customer satisfaction.

At SME you will find the following products and services:

- demand forecasting
- intelligent diagnostics
- scheduling software
- training & recruitment
- workforce & shift planning

Relevant SME exhibitors (from SME 2011):

- IFS 360 Scheduling          
- ClickSoftware   
- Cognito
- ServicePower