Service Management Expo 2009 - Thoughts on the 2009 event!
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Thoughts on the 2009 event!

Hear what the SME exhibitors said....

"This is the 17th year Solarvista has been exhibiting at SME and it forms a central part of our marketing efforts. We have been extremely pleased with 2009’s event and indeed benefited from more interest than ever. Our stand was operating at capacity across both days. We have already re-booked for 2010 and look forward to another successful year."
Paul Adams, Business Development Director, Solavista

"We have met a lot of senior key decision-makers, over the two day event, who have had a requirement for our services. The number of high quality visitors has been exceptional and I feel it is well worth our while rebooking for the 2010 event."
Grant Cochrane, Divisional General Manager, TNT Special Services

"This is our first year at Service Management Expo and we are really impressed with both the quality and quantity of visitors. We have had some great discussions and definitely met our goals set pre show and will be back next year with a bigger stand!"
Lee Paul Jones, Account Manager, Skeye

"The event has been much busier than we expected it to be with the current climate and have been pleasantly surprised with the high calibre of visitors. Exhibiting here is an important part of our marketing within the SME sector."
Carla Griffin, UK Marketing Manager, Panasonic Computer Products Europe

"SME is a very important event in our calendar and we were once again very impressed with the quality of the visitors."
Jeremy Gould, UK Sales Manager, TomTom WORK

"This is the first time we have exhibited at Service Management Expo and we have been very impressed with the quality of the sales leads generated along with the professional attitude of the UBM staff. SME is living proof that ‘size doesn’t matter’. It’s not the biggest of shows, but really packs a punch when it comes to speaking to company decision makers. It’s a must for any technology company providing a service to this sector."
Len Mifsud, UK Marketing Manager, Isotrak

"The visitor numbers seemed much higher than the 2008 show and we were able to generate some very good quality leads. The standard of visitor was good; we forged new relationships as well as renewed existing ones. The footfall to our stand was high due to our location and our pre marketing paid off as visitors were aware of our location and what we had on offer."
Caroline Rooke, Marketing Manager, ByBox

And the visitor experience....

"My overall impression of the show was excellent, very busy and a great variety of exhibitors. The education programme and the guest speakers were also from a cross-section of the industry which was good – in general a really worthwhile event."
IT Development Manager, Facilities Services Group

"It is great that SME and Call Centre Expo are co-locating. As someone looking for a helpdesk software package the show has certainly met my expectations – the only problem is there is too much choice and not enough time to see everything!"
Helpdesk Supervisor

"Very good conference programme with some great content and I like the new showfloor bar – such a useful feature as it is good to catch up with everyone. The co-location with CC&CM Expo is a great idea as there is also a lot of relevant stuff next door."
Independent Consultant

"I have attended Service Management Expo to locate mobile software solutions – it is my first time at the event and I have already found a few potential business leads."
Managing Director, HCS Business Solutions

"This was my first time at Service Management Expo, and I found it extremely well organised and some great educational content – Deborah Meaden in particular was very inspiring. I was also kept very well informed in the run up to the event, which really helped me plan my visit and maximise my time."
Product Planning Specialist, Brother International Europe

"I am here on a fact finding mission and to get an overview of the industry so it is great to have so much education in the one place. Come to SME - it wont be a waste of your time!"
Business Development Manager, DLOG UK 

"I have been attending SME for the last five years as I can always discover what is new as well as meet industry peers. I like the new Networking bar – what a great idea – perfect place for my pre-arranged meetings."
Sales Director, Lens Solutions

"I have come all the way from the US to visit Service Management Expo! I am here to attend the many conference sessions on offer and hear the latest industry developments. The new Solutions Theatre added to the show is a good thing for visitors to hear about products aswell. It is a key date in my diary for networking with the industry."
President, JBC

"As my first visit to SME, the event has definitely met my objectives - I have been able to research suppliers and hear leading industry commentary. I feel well informed to now make a purchase. Deborah Meaden’s keynote was really inspiring and I have several notes to take back to the business."
Project Manager, BT

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