SME's visitors include professionals from every area of the service industry and thus is Europe's biggest collection of service solutions and industry expertise.

If you…

• manage a field service operation
• run an IT support service
• have any kind of customer to support

...then make sure you attend SME 2010. It is an event you should have in your diary regardless of where you are in terms of your service strategy or whatever improvements you are trying to achieve.


As the only dedicated event for the service community, past visitors have included:

Service Manager, ADT Fire & Security
Operations Manager, Alcatel-Lucent
Head of Technical Support, AOL Broadband
National Service Manager, Balfour Beatty Utilities
Customer Service Manager, British Gas
Project Manager, BT Fleet
Facilities Manager, BUPA
Head Of Customer Services, Burnley Borough Council
General Manager Maintenance, Computerland
Operations Manager, Debenhams Retail
Business Solutions Manager, Derbyshire Council
Project Manager - Fleet, EON
Head of Field Operations, Ericsson
Head of Field Maintenance, Fujitsu
Operations Manager; London Ambulance Service
Regional Service Manager, Pitney Bowes
Director Of Technical Services, Rolls Royce
Field Service Director, Sharp Electronics
Services Director, Tesco

SME is THE event for Europe’s largest service providers and operators of mobile workforces and field engineers from every major industry sector, including:

• Automotive & Aerospace
• Banking, Finance & Insurance
• Building & Facilities Management
• Construction & Engineering
• Helpdesk & Call Centre Operators
• Housing Association Services
• HVAC
• IT & Electronics
• Local Government & Public Sector
• Logistics & Distribution
• Manufacturing
• Medical, Pharmaceutical & Chemical
• Multi-vendor Service Providers
• Office Equipment
• Retail
• Security
• Telecommunications
• Transport
• Utilities
• White & Brown Goods