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White papers

Latest White Paper

An FD's guide to Supply Chain Management
Supply chain management is the management of material and information flow in a supply chain, designed to provide the highest degree of customer satisfaction at the lowest possible cost. It requires the commitment of supply chain partners to work closely to co-ordinate order generation, order taking and order fulfilment.
Company Name:  Pegasus Software Ltd

Previous White Papers

Eight Steps to Going Mobile
When Automating Your Field Force,
Consider the Total Cost of Ownership
More and more companies are automating their mobile workforce.
They want workers in the...
Company Name:  Intermec
Top 10 Supply Chain Technology Trends
It’s easy to name “mobility” and “wireless” as trends, but it’s less
clear exactly what direction these developments are taking and
how they can be...
Company Name:  Intermec
Field Service Best Practices
While each field service organization has its own workflows and
customer requirements, there are several well-documented best
practices that can be widely adapted and applied....
Company Name:  Intermec
Eliminating Paperwork Is More Than Just Efficient
Service technicians are by definition a mobile workforce,
whether they are operating within the four walls of a facility or
out in the field. Regardless...
Company Name:  Intermec

More White Papers

Performance Management: A Background & 10 Recommendations
Back in September at Service Management Expo, we discussed the importance of performance management to the modern service organisation and how it can be used...
Company Name:  Cognito
Dynamic Scheduling: How successful bussinesses scrutinise the facts and make a case for improvement
When you operate a service business in a time-critical
environment where priorities change throughout the day,
you need to keep control of your resources, manage...
Company Name:  Cognito
Driving Down the Cost of Great Service
Today’s field service organisations find themselves confronted by two seemingly conflicting goals: they are expected to systematically reduce the cost of their service operations whilst...
Company Name:  Cognito
Field Service Mobility Best Practices
Mobile field initiatives deliver tangible benefits in increased productivity and improved customer service.

A mobile virtual private network (VPN) such as Mobility XE™ from...
Company Name:  NetMotion Wirless
SatNav for SMEs
Mapping the route for economic recovery with Business Intelligence. In this white paper, Stuart Anderson, Sales & Marketing Director looks at the role and prevalance...
Company Name:  Pegasus Software Ltd

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