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Another lesson we could learn from the USA, awards dedicated to recognising the Scheduler of the Year.

The focus of this award is for schedulers within the Long-Term Care and Senior Living world, but isn’t it time the service management sector came up with a way of celebrating our own, often beleaguered schedulers?

Main News Points: Awards run by OnShift, provider of web-based staff...
22 Feb 2012

Previous News

21 Feb 2012
Despite a strong year for Quartix in 2011, they see the resurgence of lease-finance contracts as a cloud on the horizon for the industry.
20 Feb 2012
UK Based Mobile Computing Solution providers Belgravium Ltd launch the Boston 8550 handheld and Vienna 7500 vehicle mount terminals offer superior real-time data collection and...

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17 Feb 2012
UNIT4 has announced that Stockton-on-Tees Borough Council is to implement Agresso Field Force to better manage the activities of its 50 engineers in its Heating,...
16 Feb 2012
TomTom has made a move into the insurance market by providing the technology behind a new insurance product, which bases premiums on driving behaviour.

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Features

Understanding how the correct software application can enhance both deployment strategies and the customer experience by Craig Edge, Chief Consulting Engineer at Wheatley Associates

Executive Summary

The UK smart metering roll-out is intended to deliver benefits for the country as a whole as well as for individual customers and energy suppliers. With over 50 million meters to be changed, the sheer size and scale of...
23 Feb 2012

Previous Features

20 Feb 2012
To get underneath the skin of the modern Service Department, Service Management and Cognito co-hosted a roundtable event in late 2011. Following on from last...
17 Feb 2012
One of the headaches for the IT management in a company with a mobile logistics operation is ensuring that the workforce is kept on the...

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07 Feb 2012
Wrapping up our focus on staff concerns, we settle our sights firmly on the mentality towards the 'big brother' tracking software.
06 Feb 2012
The key to effectively supporting the modern workforce is to re-examine the IT service desk, says Robert Chapman, Unisys's Managing Director for the UKMEA region...

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Service Management Software & SystemsWorkforce Optimisation & SchedulingMobile Communications & HardwareTracking, GPS & Fleet ManagementLogistics & Distribution

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