Service Management Expo confirms 2009, its 25th anniversary, is certainly a year to celebrate, with an 8% increase in visitors and 92% exhibitor rebookings.
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Hear exhibitor and visitor thoughts on the 2009 event! Read more....

WATCH THE 2009 SHOW VIDEO!

Next year’s event will take place in Hall 10 at the NEC Birmingham on 21 – 22 September 2010. If you're interested in visiting next year, please fill in our short enquiry form and we will update you with show news.

Field service management professionals attending the 2009 event found the latest essential industry information plus all the leading technologies to guarantee improved efficiency for their business.

SME offered a wealth of practical advice in an enhanced education programme, the latest technologies, thought-leading industry experts and numerous networking opportunities with new acquaintances within the community - all across five core areas:

  Service management software & systems

  Workforce optimisation & scheduling

  Tracking, GPS & fleet management

  Mobile communications & hardware

  Logistics & distribution

BRAND NEW - high-level & fantastic big name keynote speakers

3 conference streams including: strategy & technology; field service & operational; and the BRAND NEW mobile stream

BRAND NEW - Solutions Theatre – a dedicated theatre showcasing the latest product developments

BRAND NEW – Networking Bar – a perfect place to meet with industry peers

Over 100 leading industry suppliers offering software solutions, field service support and mobile communications 

All SME visitors were able to attend Call Centre & Customer Management Expo, Europe’s no. 1 exhibition & conference for customer contact & integrated customer management solutions, for free which took place next door!