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News Full List

17 May 2012
Apprenticeship Scheme Not ‘Girly Enough’ for Young Women
Women reject ‘male-oriented’ apprenticeships despite rise in youth unemployment.
15 May 2012
Are Rugged Devices on the Way Out?
Consumer preference is starting to be the main driving force behind hardware procurement within service departments, meaning the instant preference for rugged devices may dwindle....
11 May 2012
Fleet Management in the MoD
Fleet Management and Driver Safety solutions to be deployed across 12,000 vehicles.
09 May 2012
Guide to Improve Communications during Olympics Released
Language issues identified as a major weak spot for organisations during London 2012.
08 May 2012
New Era in Mobile Collaboration Signalled by Vendor Spread
The past 12 months have been dominated by movement in the service management solution provider community.
04 May 2012
App Enabler Signifies Service Smartphone and Tablet Adoption
Launch of app store for mobile business solutions in response to consumer-grade operating systems uptake in service departments.
03 May 2012
Lack of Real-Time Information Key to Frustrated Customers
Survey of home delivery customers reveal that known issues are not being resolved.
01 May 2012
New Temperature Monitoring solution for Refrigerated Transport
New application enables real-time remote data capture from refrigerated vans, trucks and trailers.
27 Apr 2012
UPS Expands London 2012 Fleet Of Alternative Fuel Vehicles
Biomethane and electric vehicles will remain in the UK long after Games.
26 Apr 2012
NFC and QR Codes to Provide Proof of Attendance
Tightening SLAs Provoke New Proof Measures.
24 Apr 2012
7 out of 10 UK businesses will be using VoIP by 2013
A recent survey revealed 7 out of 10 UK businesses will be using VoIP telephony services by 2013.
20 Apr 2012
New North American Providers Come Across the Pond
UK Service Department Mobile Uptake Lures in New Vendors.
19 Apr 2012
What has the impact of the fuel shortage been on service business SLAs?
As strike talks break down, what the increased pressure on fuel will mean.
18 Apr 2012
Media Highlights Engineer Opportunities
‘How to get into engineering’ article shows greater awareness of engineering career paths.
17 Apr 2012
Masternaut Founder Invests in Service Solutions
Martin Port has signed up to become Director and Investor in R2C Online Limited, a UK and pan European asset management software company.
13 Apr 2012
Vehicle Tracking Foils Violent Van Hijacking
Van recovered but thieves escape after fleet vehicle stolen in night crime.
12 Apr 2012
76 Per Cent of UK Businesses Fear the Cloud
UK businesses that don’t use the cloud could risk being left behind.
10 Apr 2012
Logistics Plan Ahead as Strike Talks Resume
As parties rush to try to ward of the tanker driver strike, TNT are ready to keep rolling.
05 Apr 2012
Merging Technologies Must Lead to Merging Service Support
At the National Organisation of Installation Service Engineers (NOISE) Association Annual Conference there was a keen focus on the future of service.
04 Apr 2012
Consumer Grade Products Pushed into Industrial Workplace
Across the globe organisations are grappling with the management change technology brings to day to day workflow.
03 Apr 2012
Service Management Solutions Development Indicate Mobile and Social Trends
In recent months the number of mobile service management solutions being launched indicates service providers’ thirst to stay on top of end-user needs.
02 Apr 2012
Poor customer service costs typical FTSE 100 over £100m annually in company profits
The Value of Service Calculator estimates impact on revenue and profits to UK organisations.
29 Mar 2012
iPad Gaining Traction in Service Departments
Recent app development for Apple’s IOS by TomTom could signify the acceptance of popular tablet devices in the service management world.
28 Mar 2012
Service Community Rolls On
The not-for-profit group for people interested in finding out more about the service industry from its participants will hold a second meeting.
27 Mar 2012
Service Engineers Dispatched via Twitter?
BT’s head of social media innovation describes how the harness social media to engage with customers and enhance workflow.
26 Mar 2012
Fleet Managers: Don’t Miss This Chance to Shape UK Transport Strategy
Transport Committee call for evidence on Low Carbon Vehicles.
23 Mar 2012
Ultra Rugged Algiz XRW Off to the North Pole
The ultra-rugged notebook Algiz XRW by Handheld has been selected by the French scientific North Pole 2012 Expedition .
22 Mar 2012
Adopting Strategies to ‘Get Through the Door’ Will be Crucial for Smart Meter Roll-Out
Adopting strategies to ‘get through the door’ that couple an enhanced customer experience controlling cost will be key.
21 Mar 2012
How Can Time Structure Your Training Plans?
We complain that there’s never enough of it, but the way time is used can act as a metric for determining a training strategy according...
20 Mar 2012
New Module to Ensure Servicing Your Fleet Doesn’t Hamper Servicing your Customers
Aeromark has launched its new Fleet Management module aimed at maximising the utilisation and life of a company’s fleet whilst delivering administration savings.
19 Mar 2012
Solar Storms May Affect Mobile Device Connectivity
TAAP has warned that mobile software applications which operate purely via the internet as opposed to directly on the device may not function in the...
16 Mar 2012
EU Objective: Pressure to collect 65% of WEEE
This week at the Wecycle international congress on e-waste 'The Future Flows - where do WEEE go from here?', a United Nations University report will...
15 Mar 2012
Olympic Village Logistics in the Spotlight
Olympic Gymnast Louis Smith Sneaks First Look at Olympic Village Furniture Inside UPS’s London 2012 Facility.
14 Mar 2012
Opticon H-22 Launched
Varlink, the York based mobile computing and data capture specialist distributor, have announced latest edition in the Opticon H-series.
13 Mar 2012
Introduction of New Scanning Device Built for Harsh Environments
Unitech announces the introduction of a new wireless barcode scanner designed to provide flexibility to users.
12 Mar 2012
How did Surrey Boiler Firm Half Fuel Costs?
To keep up with growing customer demand B&K Boilers Services selected a fleet management solution to help better manage its fleet.
09 Mar 2012
How Roads Will be Impacted by the Olympics - Mapped
Get Ahead of the Games have launched an interactive map forecasting the impact the Olympics will have on London Traffic .
09 Mar 2012
UPS “World’s Most Admired”
Earlier this week UPS was rated the “World’s Most Admired” company in its industry in an annual survey conducted by FORTUNE magazine.
08 Mar 2012
Service Managers Battling Diesel at 145.07p per litre
This morning petrolprices.com listed the average UK price of Diesel at 145.07p per litre, a shock to anyone managing a fleet.
07 Mar 2012
Norbar Engineering Apprentice Event Record Attendance
The Engineering Open Evening at Norbar Torque Tools on 28th February broke attendance records, showing hopeful signs that engineering may be becoming increasingly appealing as...
06 Mar 2012
Satnav Summit 2012 – Common Sense Must Prevail
The summit raises issues on information sharing, but should businesses be taking the lead for their own sake and that of British communities.
02 Mar 2012
Lack of Maths Reveals Low Number of New Engineers
A lack of new talent in mobile engineering pools resounds across the nation; meanwhile a new study on numeracy levels may show why.
01 Mar 2012
Why Focus Unemployed Training on the Saturated Retail Market?
Service Departments need fresh blood more than Tesco, so why provide massive multinationals with government supported workers?
29 Feb 2012
MITIE’s Winter Service Team Cleared 40,000 Tonnes of Snow in Two Weeks
In the first two weeks of February the team carried out over 25,000 grits on client premises.
28 Feb 2012
Subverting Control – The Rise of GPS Jamming
A minority of mobile engineers are taking to GPS jammers to avoid tracking.
27 Feb 2012
New Device to Deliver “Street Ready” Data to Police
With an always-on Public Safety LTE broadband network connecting a multimedia command centre to a new category of innovative Public Safety LTE data devices like...
24 Feb 2012
New look for CitySprint
CitySprint has launched a new-look brand identity, a key milestone for the company as it looks to build on significant growth during the past year....
22 Feb 2012
Recognising the Scheduler
Another lesson we could learn from the USA, awards dedicated to recognising the Scheduler of the Year.
21 Feb 2012
Telematics Provider Quartix Concern Over Lease-Finance Resurgence
Despite a strong year for Quartix in 2011, they see the resurgence of lease-finance contracts as a cloud on the horizon for the industry.
20 Feb 2012
Next Generation “Rugged by Design” Mobile Computing Terminals
UK Based Mobile Computing Solution providers Belgravium Ltd launch the Boston 8550 handheld and Vienna 7500 vehicle mount terminals offer superior real-time data collection and...