Aeromark has launched its new Fleet Management module aimed at maximising the utilisation and life of a company’s fleet whilst delivering administration savings.
UNIT4 has announced that Stockton-on-Tees Borough Council is to implement Agresso Field Force to better manage the activities of its 50 engineers in its Heating,...
The Greater Manchester Fire and Rescue Service (GMFRS), the second-largest fire and rescue service in the U.K, are benefiting from a Verdiem and Cisco collaboration....
Netherlands-based Caterpillar dealership Pon Equipment and Pon Power has completed the pilot of its implementation of the Lawson application for Equipment Service Management and Rental....
CA Technologies today announced it has been named one of the top two market share leaders in the worldwide cloud systems management software market by...
IFS has announced that Premiere Products, a global manufacturer and professional services provider to the cleaning industry, has selected IFS Applications as its Enterprise Resource...
Evidence is everything when proving SLA performance in Service Management, as explored by Paul Sparkes, product director of IRIS Field Service Solutions.
Maxwell Segal, Innovations Director at GSH, talks about the way innovation occurs within the business environment, and how some of their best service solutions have...
ServiceNow has announced that Kevin Tumulty has joined the company as Vice President of Europe, Middle East and Africa (EMEA). Tumulty will drive growth across...
A survey of transport and logistics professionals has revealed that the industry is pioneering the adoption of mapping technology, with nearly two thirds (63%) of...
TOA Technologies has released its annual “Cost of Waiting” report, evaluating the economic impact of waiting for in-home services among businesses and consumers.
...
Codegate will demonstrate how it's mobileworker software enables civil engineers, contractors, project managers and consultants to monitor, measure and manage remote workers, vehicles, materials and...
Solarvista’s Service Management Solution has brought about a number of positive changes to The Hands Free Company in a very short space of time since...
ClickSoftware Technologies Ltd has announced that it has been positioned by Gartner, Inc. in the Leaders Quadrant in the analyst firm's 2011 “Magic Quadrant for...
Reflections on the state of the industry from Cognito's Strategic Development Director. Having exhibited at SME last month and met a large number of existing...
Cognito conducted a nationwide survey to understand the effect of rising customer expectations and demanding service level agreements. Recent results from a survey of 180...
Steve Downton and Service Management seek to resurrect the not-for-profit discussion group. AFSM UK was a useful not-for-profit organisation allowing service organisations to meet and...
CA Technologies today announced that Getronics, the largest ICT service-provider in the Benelux, has chosen the company's software and services to help increase business agility...
ClickSoftware Launches Website to Enable Service Executives to Plan & Build an Enterprise Mobility Application Strategy. Dedicated website provides existing and prospective customers with added...
FieldForce IQ is the first field service management solution to combine Performance Management tools with advanced scheduling and intelligent workflow in one integrated platform, ensuring...
The Government's announcement of the scrapping of the NHS centralised database of patient records is another example of projects that just got to big and...
IRIS will be officially previewing, for the very first time, IRIS Service Mobile - the latest technological advancement of its field service solutions, at Service...
IFS, the global enterprise applications company, has been identified as one of the world's major vendors within three different enterprise asset management (EAM) fields by...