UNIT4 has announced that Stockton-on-Tees Borough Council is to implement Agresso Field Force to better manage the activities of its 50 engineers in its Heating, Ventilation and Electrical (HV&E) department.
Asset Management for StocktonMain News Points:
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The department’s engineers are responsible for the proactive maintenance and reactive fix of heating, ventilation and electrical equipment in 230 public sector buildings in the borough.
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Agresso Field Force will provide a single solution for the HV&E department to manage asset maintenance, inventory management, contract management, resource allocation, regulatory reporting, time/billing invoicing, and mobile workforce communication in the field.
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Mobile devices that use will guide engineers from job to job, cutting down on travel time.
“The expected efficiencies will lead to cost savings that we can pass on to our customers and an improvement in frontline services,” said Jamie McCann Head of Direct services at Stockton Council. “Recording everything electronically also means that we will be able to clearly demonstrate the effectiveness of our services to existing and prospective customers.”
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