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Mobile Comms & Hardware

15 May 2012
Are Rugged Devices on the Way Out?
Consumer preference is starting to be the main driving force behind hardware procurement within service departments, meaning the instant preference for rugged devices may dwindle....
04 May 2012
App Enabler Signifies Service Smartphone and Tablet Adoption
Launch of app store for mobile business solutions in response to consumer-grade operating systems uptake in service departments.
20 Apr 2012
New North American Providers Come Across the Pond
UK Service Department Mobile Uptake Lures in New Vendors.
04 Apr 2012
Consumer Grade Products Pushed into Industrial Workplace
Across the globe organisations are grappling with the management change technology brings to day to day workflow.
29 Mar 2012
iPad Gaining Traction in Service Departments
Recent app development for Apple’s IOS by TomTom could signify the acceptance of popular tablet devices in the service management world.
23 Mar 2012
Ultra Rugged Algiz XRW Off to the North Pole
The ultra-rugged notebook Algiz XRW by Handheld has been selected by the French scientific North Pole 2012 Expedition .
19 Mar 2012
Solar Storms May Affect Mobile Device Connectivity
TAAP has warned that mobile software applications which operate purely via the internet as opposed to directly on the device may not function in the...
14 Mar 2012
Opticon H-22 Launched
Varlink, the York based mobile computing and data capture specialist distributor, have announced latest edition in the Opticon H-series.
13 Mar 2012
Introduction of New Scanning Device Built for Harsh Environments
Unitech announces the introduction of a new wireless barcode scanner designed to provide flexibility to users.
27 Feb 2012
New Device to Deliver “Street Ready” Data to Police
With an always-on Public Safety LTE broadband network connecting a multimedia command centre to a new category of innovative Public Safety LTE data devices like...
20 Feb 2012
Next Generation “Rugged by Design” Mobile Computing Terminals
UK Based Mobile Computing Solution providers Belgravium Ltd launch the Boston 8550 handheld and Vienna 7500 vehicle mount terminals offer superior real-time data collection and...
15 Feb 2012
University of Huddersfield to Reduce Call Costs with Mobile Charge-Back Project
Tiger View My Calls to help 500 mobile users quickly identify personal and work calls with automated approvals system.
02 Feb 2012
New In-Vehicle/Out-Vehicle Touchscreen Launch
The JLT jFlex doubles as a fixed-mount 8.4-inch touchscreen PC (SVGA daylight viewable) for in-vehicle applications and as a rugged tablet PC for service jobs....
31 Jan 2012
Opticon Launch OPI-3201 Scanner
The launch of OPI-3201 2D Imager follows the success of the OPI range of barcode scanners.
27 Jan 2012
67% Think UK Customer Service is Mired by Mediocrity
A survey carried out by YouGov has revealed that 67% of UK homeowners believe customer service has either stayed the same or deteriorated over the...
26 Jan 2012
First Time Fix Time Reduced by Decrease in GPS Power Drain
Fastrax Ltd. has introduced the Fastrax IT530, an ultra-low power consuming OEM GPS module in a tiny form factor.
19 Jan 2012
New Trimble Yuma Tablet Computer with 80 GB SSD
Varlink has announced the Trimble Yuma® rugged tablet computer is now available with an 80 GB solid state drive (SSD).
16 Jan 2012
Handheld Expands in UK
The Handheld Group continue their expansion with a new office in the UK. The new subsidiary, Handheld UK & Ireland Ltd, will cover the key...
12 Jan 2012
Intermec Technologies Standardise European Hardware and Service Offerings
Intermec has announced its latest step in the strategic transformation of its services portfolio.
05 Jan 2012
TAAP signature capture launched for iPhone and Windows Phone
TAAP signature capture applications will now be available on Windows Phone and iPhone devices as well as other devices with capacitive screens.
27 Dec 2011
Yet Another Award for Handheld Group
The Handheld Group has received the Red Herring Global 100 award. The honour recognizes leading private companies from North America, Europe, and Asia, celebrating their...
20 Dec 2011
Antenna Reaches 9,000 Device Milestone for Mobile Web Optimisation
Antenna Software, Inc. has announced that it has grown its device databaseÑwhich it uses to optimize the rendering of mobile websitesÑto include more than 9,000...
14 Dec 2011
Utilities Contractor In Full Flow with TAAP's Tablet Software Applications
TAAP's mobile technology for tablet devices, including windows mobile devices and iPads, has been rolled-out most recently to a large construction contractor, working on behalf...
08 Dec 2011
Handheld Wins Scandinavian Top Quality Company Award
The Handheld Group has been awarded “Gazelle” status for the fourth year running - indicating they are one of Sweden's fastest growing and profitable companies....
30 Nov 2011
Mobile Communications Intelligence Capability Enhanced with mprodigy 3.0 management
Mobile Communications from the field will be able to be viewed from a more business-centric postion, claim B2M.

B2M Solutions has...
23 Nov 2011
Service Management Expo Winner Announced
Harvey Wade, Innovation Manager at Allianz Insurance, won an iPad 2 by visiting DA Systems at SME in September.
10 Nov 2011
Transport And Logistics Industry Takes The Lead In Adopting Mapping Technologies
A survey of transport and logistics professionals has revealed that the industry is pioneering the adoption of mapping technology, with nearly two thirds (63%) of...
08 Nov 2011
Economic Impact of Waiting for In-Home Services
TOA Technologies has released its annual “Cost of Waiting” report, evaluating the economic impact of waiting for in-home services among businesses and consumers.
...
07 Nov 2011
Truly Paperless Society Moves Closer
Shipment of First Boogie Board Rip™ LCD Writing Tablets, blurring the line between traditional writing and computing.
28 Oct 2011
Motorola Solutions Reports Third-Quarter Results
Motorola Solutions, Inc. announced today its third-quarter 2011 results highlighted by sales of $2.1 billion, up 10 percent from the third quarter of 2010 and...
12 Oct 2011
New Book for Small to Medium Service Offerers
One of the highlights of last month’s Service Management Expo was James Geldart’s talk on Effective Field Service Technology at a Reasonable Cost.
...
10 Oct 2011
Ofcom Progresses With New Wireless Technology
Ofcom has progressed plans for the introduction of White Space technology in the UK - the first country in Europe to do so. The technology...
07 Oct 2011
“Top 10 Most Wanted Wireless Innovations” Released
This list represents the collective view of the Forum’s 100+ member organizations on innovations, technical, business or regulatory, that if realized would address key shortcomings...
05 Oct 2011
Textile Manufacturer's Protective Fabrics Chosen By West Midlands Firefighters
A leading British textile manufacturer is kitting out almost 2,000 firefighters with its innovative protective fabrics. West Midlands Fire Service was impressed by the Hainsworth®...
04 Oct 2011
Publishing group saves over £200,000 on their telecoms expenditure
Calling in Efftel to help them save money on their telecoms bills led to one of the UK’s biggest publishing groups saving over £200,000 on...
03 Oct 2011
The AFSM UK Not-For-Profit Organisation (and what it can do for you)
Steve Downton and Service Management seek to resurrect the not-for-profit discussion group. AFSM UK was a useful not-for-profit organisation allowing service organisations to meet and...
03 Oct 2011
Cryptography Research Signs License with Major Smartphone Manufacturer
Cryptography Research, Inc. today announced it has signed a license agreement with a major smartphone manufacturer for the use of CRI’s Differential Power Analysis (DPA)...
29 Sep 2011
Staffords choose new Service Management Solution
Solarvista to deliver improved efficiency, automated processes and increased range of services

The Staffords head office in Liverpool will implement a...
27 Sep 2011
Handheld's New Algiz XRW Rugged Notebook Now Available with Touchscreen
Handheld Group has announced the launch of its Algiz XRW rugged notebook with a touchscreen. The Algiz XRW is a fully rugged notebook with a...
27 Sep 2011
Unitech Europe completes UK channel distribution strategy
Unitech Europe, global provider of automatic identification and data capture technologies, today has entered into a new UK and Ireland distribution agreement with Blackroc Distribution...
16 Sep 2011
The Danger of Being Over Ambitious
The Government's announcement of the scrapping of the NHS centralised database of patient records is another example of projects that just got to big and...
12 Sep 2011
Reinvention of Field Service With ServiceMax Summer '11
Fully Configurable Service Flow Manager and ServiceMax for iPad. ServiceMax has announced their latest release, ServiceMax Summer '11.
06 Sep 2011
The State of Mobile Technologies
Service Management and DA Systems teamed up to carry out a survey of service providers and their relationship with mobile technology. Responses to the survey...
06 Sep 2011
Datamax-O'Neil Presents Printers at SME
Datamax-O'Neil will present its comprehensive portfolio of portable printers at Service Management Expo 2011 (20 - 21 September), Stand 225 at the NEC Birmingham.
06 Sep 2011
IRIS to preview the latest at SME
IRIS will be officially previewing, for the very first time, IRIS Service Mobile - the latest technological advancement of its field service solutions, at Service...
06 Sep 2011
IFS one of the world's largest software vendors
IFS, the global enterprise applications company, has been identified as one of the world's major vendors within three different enterprise asset management (EAM) fields by...
31 Aug 2011
Infor Customer Roadshow Comes to London
Business Design Centre to Host Infor's 2011 Flagship Customer Event.
23 Aug 2011
Keynotes Announced for SME 2011
Keynote sessions have been booked in to kick start each day of the SME conference, taking part during SME 2011 (Birmingham NEC, September 20-21).
04 Aug 2011
Service Management Countdown to London 2012
The 365-day countdown until the opening of the Olympic Games has begun, and with 6.6 million tickets allocated, it highlights the huge influx of visitors...
22 Jul 2011
Extended Coverage for FSA Mobile Call Recording
TeleWare has announced an increase in the number of countries supporting the CAMEL standard, increasing the companys ability to record mobile phone calls while users...