Seminars

EDF finds a small solution to the big problem
22 Sep 2010 11:15-11:45

Employers' contribution to future skill needs
22 Sep 2010 13:30-14:00

Exploiting technology to innovate & improve service
21 Sep 2010 11:15-11:30

Field service metrics & trends
21 Sep 2010 15:00-15:30

Getting Active in Field Services
22 Sep 2010 10:30-11:00

How your field teams can make a step change in customer experience
21 Sep 2010 15:45-16:15

Implementing a unified mobile workforce system
22 Sep 2010 10:30-11:00

Improving performance through engineer training
22 Sep 2010 13:30-14:00

Improving the effectiveness of the mobile workforce through innovative tracking technology
21 Sep 2010 15:45-16:15

Mission Control
22 Sep 2010 14:15-14:45

Optimising an SME field service operation
21 Sep 2010 10:30-11:00

Raising performance through partnership
21 Sep 2010 13:30-14:00

Service Economics
22 Sep 2010 11:15-11:45

Take control of your mobile field force with SOTI MobiControl
21 Sep 2010 10:30-11:00

The components of new service design
21 Sep 2010 13:30-14:00

The language we use
22 Sep 2010 14:15-14:45

The State of Desktop Support: What you need to know
22 Sep 2010 15:00-15:30

Transforming performance at British Gas
21 Sep 2010 11:15-11:45

Using MIS to improve customer knowledge
21 Sep 2010 15:00-15:30

Using real-time data to raise efficiency
22 Sep 2010 15:00-15:30

Using technology to create world class customer service
22 Sep 2010 10:30-11:00

Where next for field service IT?
21 Sep 2010 14:15-14:45