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Tesseract

1 Newmans Row
Lincoln Inn Office Village
High Wycombe
Buckinghamshire
HP12 3RE
UNITED KINGDOM
www.tesseract.co.uk
Online Profile
Tesseract have been supplying service management software for over 25 years. With over 300 installed customers worldwide Tesseract latest offering, Service Centre 5, a browser based system is now available either to buy, rent or SaaS and coupled with the customer web portal and remote engineer access allows end to end web based service automation.
White Papers
Please visit www.tesseract.co.uk for an online demonstration of Service Centre 4.2.
Service Centre 5.0 embraces call logging, parts control, meter contracts and billing, maintenance contracts, sales lead tracking, remote engineer and customer access, invoicing/accounts payable.
The worldâ??s first browser-based service management system

Service Centre 4.2 embraces call logging, parts control, meter contracts and billing, maintenance contracts,...
The Customer Assets module is a powerful tool in its own right which can be used stand-alone or in conjunction with the range of Service...
The Call Control module is a highly sophisticated, yet easy to operate, event driven Call Handling system.
Repair Centre is the Tesseract workshop system. It can be used both as standalone and in conjunction with the call
control module. Service calls...
The Quote Centre module is designed to permit collection of Prospect data and preparation of Quotes in a format which is simple for the Sales...
The invoice module allows the user to produce user defined invoices or invoice data from seven different
data sources.
In todayâ??s response critical service environments, providing information to and receiving information from your Engineers is essential for effective and decisive management.
The Tesseract Service management system has a fully integrated meter collection and invoicing module. The contract
system supports three basic types of meter...
This module handles both new and known (customer) sales prospects. Actions are logged against each
prospect and salesmanâ??s to-do list generated.
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