• More than 1,800 attendees and over 100 exhibiting companies at field service management event
• Conference-quality, free education programme at the heart of the show
• Co-location in 2008 with Call Centre Expo creates new and improved forum

Destiny will be unveiling for the first time at stand 750 its suite of new services to help organisations with mobile workforces to transform their operational efficiency.
24 October 2007

Bedford: 18TH October, 2007 – Aeromark today announced Optimatics, a powerful new technology platform that has been specifically designed for companies with field based staff and which takes Telematics to the next level. Based on a simple to deploy ASP model and with an intelligent interrogation engine at its core, Optimatics combines complex data feeds from Aeromark’s Telematics systems with its own and third party workflow, field service and job scheduling solutions to deliver previously unattainable intelligent data. An integral component of the Optimatics technology is Aeromark’s new Smartdash™ graphical user interface reporting tool. Smartdash enables organisations to quickly and easily view this new data, providing improved visibility of the activity of its mobile workforce allowing them to identify ways to reduce operating costs, optimise productivity and increase customer service levels.

GETAC’s new P470 rugged notebook to be unveiled at this year’s SME show.
22 October 2007

UnIQue ID will reveal the results of independently verified road test of GPS & GPRS mobile computers.
20 September 2007

With the continuous attack on margins, manufacturers and service providers have recognized that the aftermarket service function should evolve from a cost centre to a profit centre and are investing in consulting, BPO and IT solutions to provide service standards that can be a competitive differentiator. The need to provide outstanding after-sales service is driving companies to review the way they manage their service assets.
20 September 2007

Now that you’ve deployed your mobile workers with the latest technology, why can’t you sit back and relax?
20 September 2007

A leading ERP solution for the small to medium sized business.
20 September 2007

Electronic Mobile Forms – great - but too costly?
20 September 2007

Comprehensive Solution Provides Manufacturers with Increased Profits and Enhanced Control of the Customer Experience
20 September 2007

Global Fitness Equipment Manufacturer Leverages Web-Based Solution to Simplify Sales and Support Processes for its Retail Channel
20 September 2007

This year’s SME sees the release of SERVICEPower Version 7 – another big step forward in automated scheduling technology. It includes many new features and capabilities including Real time GPS/vehicle telematics integration, enhanced linked jobs capabilities and a choice of vertical or distributed architecture.
20 September 2007

The New CN2 and the CN3
20 September 2007

Leading telematics specialists GlobalLive have successfully integrated the company’s high performance NOW! Fleet Monitor system with a PDA-based job monitor and control facility.
20 September 2007

Innovative patent-pending touchscreen display strikes balance between contrast ratio and brightness for superior visibility.
20 September 2007

Rugged from the ground up for field-deployed workers, the GoBook MR-1 delivers exceptional durability, performance, multi-wireless capability and outdoor screen clarity in a compact, game-changing form factor.
20 September 2007

Enton is a leading provider of consultancy and technology to improve the performance of mobile businesses. Our consultants work with clients to define their enterprise mobility needs and determine the return on investment offered by integrated mobile technology.
20 September 2007

SME 2007 will mark a significant moment in ClickSoftware’s history as we unveil a tailored “one-stop” Field Service Optimisation solution for Midsized businesses. It encompasses order management, optimised scheduling, mobility and operational reports. Leveraging our extensive experience with small- and medium-sized customers, this solution will be able to be rapidly deployed at a price to meet even the most restrictive of budgets.

20 September 2007

Cybit will again be exhibiting at this years SME event with its Fleetstar MRM solution. Fleetstar-MRM is accessed via PDA and integrates with Fleetstar-Online to provide visibility of an engineer’s status, location, and job progress. It enables service companies to examine productivity more critically by matching expected time for jobs with actual progress, and to identify if engineers are running ahead of, or behind, schedule.

20 September 2007

Business Direct Group plc. has set up a subsidiary company in Germany in advance of the launch of a dedicated inbound European ‘high speed’ through the night logistics service into the UK.
20 September 2007

Aspective, a Vodafone company, is the leading systems integration and enterprise applications provider specialising in solutions that improve the performance of field service organisations. Aspective combines software applications from market leading vendors with unsurpassed solution delivery to achieve substantial business benefits for our customers; underpinned by specialist expertise in field mobility, schedule optimisation, CRM, contact centres and business intelligence.

20 September 2007

Stand 430

Armstrong Consultants will be showing the latest version of Service Manager Editions (sme) at the Service Management Europe exhibition 2007. sme is an affordable, truly scalable service management solution, for businesses large and small. This show will see a number of new software features from Armstrong aimed at enhancing the user experience, including a revamped Customer Web Portal, a brand new Engineer Web Portal and Engineer Laptop functionality.

20 September 2007

Organisations looking to improve the effectiveness of field service teams should make AMT-SYBEX the first stop when visiting Service Management Europe 2007. Developed from its work with some of the UK’s largest organisations; including EDF Energy, Network Rail and Transport for London, AMT-SYBEX will be promoting its unique ‘Outside-In’ approach to making mobile working work. 

Retail IT and communications specialist BT Expedite has selected House-on-the-Hill as its new service desk software supplier.
24 August 2007